(By Anthony Miller) The Aussie media is buzzing with the news that a recently published review (see here) of the Australian government’s use of ICT, conducted by our very own Sir Peter Gershon, will open the doors to public sector offshoring. The Australian government spends about AUD 6bn (c. £2.5bn) p.a. on ICT. The covering letter from Gershon to the Minister for Finance rings hauntingly familiar:
“At the heart of my findings is a conclusion that ... the current model of weak governance of ICT at a whole-of-government level and very high levels of agency autonomy ... leads to sub-optimal outcomes in the context of prevailing external trends, financial returns, and the aims and objectives of this Government. While ICT has undoubtedly benefited government administration and the delivery of key public services ... benefits realisation and the measurement of benefits arising from investments in ICT are areas where there is substantial scope for improvement, together with measuring and improving the efficiency of current ICT operations."
In my opinion, Gershon’s recommendations on offshoring are muted:
By the way, there was an excellent programme on R4 last night on the NPfIT called ‘Wiring the NHS’. You can find the iPlayer link here.